We strive for service success. It is important to us that you receive your purchase promptly and safely. Our priority is to serve your needs in the manner you request.
Shipping Options
Back Rx offers the following shipping options for every purchase. For your protection, all shipments are insured.
Insured Shipping
All our products are insured for loss or damage so you are not held liable.
Next Day Service:
Please note that orders shipped on a Friday are delivered on the following Monday.
International Shipping
We are unable to service international orders at this time, but soon we will be able to accept and service international orders.
Shipping Policies
In order to serve you better, we would like to explain our shipping policies:
Addresses
All deliveries must be made to a physical address (we do not accept P.O. Boxes or military addresses).
Deliveries
Please note that orders received after 3:00 PM EST will be processed the following business day. When determining the arrival day of your purchase, count business days only. The first shipping day will be the day after your order is processed.
Requests for alterations
If you have made an alterations request for your purchase please allow 5 business days to process your special requests. We will always notify you by email of any changes in your account status.
Shipping Rates:
Most items – within 4 business days
$1 - $26 product price - $9 shipping
$27 - $99 product price - $15 shipping
Mattresses
New York Tri-State - $100 for first Mattress, $50 for additional per order
Other States - $100 to $250 depending on address
Chairs
Ground Shipping - $25 per piece
Quick Ship - $50 to $100 per piece depending on address |
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